Brian Anderson & Son LTD (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or contact us.

1. Who We Are

Business Name: Brian Anderson & Son LTD
Registered Office: Scarborough, North Yorkshire, United Kingdom
Email: info@brianandersonandsonltd.co.uk
Telephone: 01723364694

For the purposes of data protection law, Brian Anderson & Son LTD is the data controller.

2. What Information We Collect

We may collect and process the following information:

• Name
• Telephone number
• Email address
• Address (if provided for quotations or work)
• Details of enquiries, messages or service requests
• Any other information you voluntarily provide via contact forms, email or telephone

We do not collect sensitive personal data (such as health or financial details).

3. How We Collect Information

We collect personal data when you:

• Submit a contact or enquiry form on our website
• Contact us by email or telephone
• Request a quote or service
• Communicate with us in any other way

Our website may also automatically collect limited technical information such as IP address, browser type and pages visited for basic analytics and website functionality.

4. How We Use Your Information

We use your personal data to:

• Respond to enquiries and requests
• Provide quotes and carry out services
• Communicate with you regarding work or appointments
• Maintain business records
• Improve our website and services

We will only use your data where there is a lawful basis, such as:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

5. Sharing Your Information

We do not sell, rent or trade your personal data. Your information may only be shared:

• Where required by law
• With trusted service providers (e.g. IT or website hosting) where necessary and under confidentiality obligations

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access or disclosure. Personal data is stored securely and only retained for as long as necessary to fulfil the purpose it was collected for or to meet legal requirements.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Request data portability

To exercise any of these rights, please contact us using the details above.

8. Cookies

Our website may use cookies to improve user experience and monitor website performance. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: Brian Anderson & Son LTD
Scarborough, North Yorkshire
Email: info@brianandersonandsonltd.co.uk
Telephone: 01723364694